theScore Bet Bonuses
I changed my mind and don’t want a particular Bonus. Can I opt out?
Can I use my Bonus to place a bet?
Can I play through multiple Bonuses at a time?
If I have multiple active Bonuses, what determines the order they are played through?
Do all cash bets qualify for playthrough?
Can I cash out a bet that was used to play through a Bonus?
What if a Bonus expires before I can unlock it in its entirety?
What is a Bonus?
A Bonus is a type of reward that can be earned by fulfilling the requirements of a promotion.
When a Bonus is earned and opted into (if required), it is applied to your account, though the Bonus balance is not playable. Your Bonus balance can be unlocked by “playing through” the Bonus balance, which will unlock the Bonus balance as cash in accordance with the terms of the promotion.
How do I earn a Bonus?
You can earn a Bonus by fulfilling the requirements of a promotion that offers a Bonus as a reward.
Once you fulfill the requirements of a promotion, you may need to opt in to the Bonus in order for it to become active. If the Bonus does not require you to opt in, upon fulfilling the requirements of the promotion, the Bonus will immediately become active and will be added to your Bonus balance.
How do I opt in to a Bonus?
When you have a Bonus that requires you to opt-in, it will show up in your account under Account > Bonus Details > Available Bonuses. Tapping “Opt In” will opt you in to the Bonus.
Note that once you have opted in to receive a Bonus from a particular promotion once, any subsequent rewards earned from that same promotion do not require a further opt-in and can be found in the Reward Details > Active Bonuses section upon fulfilment of the promotion reward.
Will any wagers placed while a Bonus is awaiting opt in retroactively count toward playthrough to unlock to cash?
No. A Bonus must be active at the time the wager is placed in order to be eligible for playthrough. A Bonus is only active once you have opted in (should opt in be required).
I changed my mind and don’t want a particular Bonus. Can I opt out?
Yes, you can opt out of any active Bonus provided you have not yet begun to play through it. Any remaining Bonus balance for that reward will be forfeited upon opt out.
However, once you begin to play through a Bonus, you cannot opt out of that Bonus.
If you opt out of a Bonus earned from a particular promotion, you may still be able to earn a reward from that promotion again if the promotion terms allow it.
Can I use my Bonus to place a bet?
No. Only cash may be used to place bets. Your Bonus will unlock as cash as you play through it in accordance with the terms of the promotion (see detailed explanation of “playthrough” below).
What does playthrough mean?
Playthrough is the term used to indicate the amount of wagering activity required to unlock the Bonus as cash.
The wagering activity requirement to unlock a Bonus as cash is expressed as a multiple of the Bonus value (e.g. 1x, 10x, 25x). For example, a $10 Bonus with a 10x playthrough would require the patron to wager $100 cash (10 x $10) in order to unlock the entirety of the Bonus. A Bonus will unlock progressively, meaning that for every wager a patron places, a portion of the Bonus will unlock as cash as per the playthrough requirements. See Examples 1 and 2 below.
Examples:
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1. 10x playthrough: A patron has a $10 Bonus with a 10x playthrough. This means for every $10 a patron wagers of their cash balance, they will unlock $1 of their Bonus as cash.
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2. 1x playthrough: A patron has a $100 Bonus with a 1x playthrough. This means for every $1 a patron wagers of their cash balance, they will unlock $1 of their Bonus as cash.
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Can I play through multiple Bonuses at a time?
No. While you may have multiple Bonuses available, only one Bonus may be played through at a time.
If the amount of a wager exceeds the amount needed to fully play through a Bonus, can the balance of the wager be applied against my next available Bonus?
No. Each wager will only count as play through for a single Bonus, even if the amount of the wager exceeds the amount needed to fully play through a Bonus.
If I have multiple active Bonuses, what determines the order they are played through?
Bonuses are played through in the order they were awarded and opted into (if opt in is required). See Example 3 below.
Example:
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3. Determining playthrough order: A patron has a Bonus that was credited to their account on January 1 which did not require opt in (Bonus A). They fulfill the criteria of a different promotion on January 2 - this Bonus requires opt in, which they do not do until January 5 (Bonus B). The patron fulfills the criteria of yet another promotion on January 3 - this Bonus does not require opt in, so it is made active in their account upon fulfillment (Bonus C).
The order of playthrough is as follows:
Bonus C will be played through before Bonus B because while the promotional criteria of Bonus B was fulfilled first, it was not opted into until after Bonus C had been earned. |
Do all cash bets qualify for playthrough?
No. Only cash bets with odds of greater than -300 will qualify for playthrough of a Bonus. For example, a bet at -500 would not qualify for play through, but a bet at +200 would.
Will my Bonus balance unlock to cash as soon as I place a bet? Or do I need to wait for that bet to settle?
If you place a bet that qualifies as playthrough for a Bonus, the applicable portion of the Bonus will be unlocked as soon as the bet is placed. You do not need to wait for the bet to settle for the applicable portion of your Bonus to unlock.
Can I cash out a bet that was used to play through a Bonus?
Yes, you can cash out a bet that was used to playthrough a Bonus (if cash out is available on that market). However, if you choose to cash out, the portion of your Bonus that was unlocked by your original bet will be converted back into your Bonus balance (see Example 4 below). For clarity - your Bonus is not forfeited; you will be able to unlock your Bonus balance with subsequent wagers, provided the Bonus has not yet expired.
Example:
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4. Converting cash back to Bonus balance: A patron unlocked $1 of a 10 playthrough Bonus on a $10 bet. They wish to cash out that $10 wager prior to the bet being settled for $8.
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Please note that if there are insufficient cash funds to convert played through cash back to Bonus balance, cash out will not be available for that bet.
Do Bonuses expire?
Yes, Bonuses can expire. The expiration date will be noted on the Reward Details page in the app and will be outlined in the promotion terms.
What if a Bonus expires before I can unlock it in its entirety?
If a Bonus expires before you play through its entire value, any cash that has been unlocked up until that point will remain in your cash balance. Any remaining Bonus balance will be forfeited upon expiry and not able to be played through to unlock as cash.
You can view the status of any used, partially used or expired Bonuses on the History tab of the Reward Details page.